iotty Return Policy:
You can return any iotty product in its original condition within 30 calendar days from the date of purchase.
- Contact iotty Support (Email: email@example.com) providing your name and order number (#ISHxxxx) to request a refund.
- Upon Return Merchandise Authorization follow the instructions you receive to send the complete product, including all original parts.
- Once the product is received and checked, a refund will be issued to the payment method used for purchase.
- You will receive a refund confirmation email once the return has been processed.
Note that we will only refund the product’s purchase price. We reserve the right to charge for any missing accessories or parts from the product to the account you used for the original purchase.