Troubleshooting

Software

• Registration Issues - Cannot connect to my 2.4 GHz or Mesh Wi-Fi Network
• Device is not responding - How to physically reset the device to automatically reconnect
• One of my switches is not responsive and I cannot see in on the Rooms page on the iotty App.
• Sensitivity Issue / Touch Panel Unresponsive

Hardware

• My iotty Smart Switch is unresponsive and not illuminated, what do I do?
• How to Physically Reset your iotty Smart Switch (Rebroadcast the iotty Switches Wi-Fi network to Register)
• Face plate won't stay on